As you may be aware, Google researchers recently discovered a vulnerability in version 3 of the Secure Sockets Layer (SSLv3), a protocol that is used to encrypt internet communications worldwide like those used in MERCHANTSOFT.
To secure your environment now, please review Microsoft’s recommendations for disabling SSL 3.0, and enabling TLS in Internet Explorer. You can find the full article here: https://technet.microsoft.com/en-us/library/security/3009008.aspx.
If you have any questions or concerns regarding the vulnerability or disabling SSL 3.0 in Internet Explorer, please contact email@example.com. One of our Customer Care Specialists will be happy to assist you.
On November 3rd at 4:30 AM EDT, BridgePay will cease support for SSLv3, at which point all MerchantSoft Point of Sale registers will automatically begin using Transport Layer Security (TLS), an alternative to SSLv3 that is not subject to the vulnerability.
To assist you with this change, please review the Q&A provided below.
What systems are affected?
Any system that makes an encrypted connection to the MerchantSoft Enterprise Server or BridgePay. This includes Web Browsers, Points of Sale, and Pharmacy Management Systems.
What should I use instead of SSLv3?
It is recommended you use TLS 1.0 or higher when making encrypted connections to MerchantSoft or BridgePay. MerchantSoft Point of Sale registers will automatically use TLS when your web browser is properly configured. Please consult with your IT Department to ensure your web browser supports TLS 1.0 or higher.